I can say without a doubt that this McDonald's location has the worst customer service of any I have encountered; and let's face it, it's McDonald's... Multiple times in the morning when my boyfriend and I have tried to get early breakfast around 6, they are "running late" opening and we cannot get service because we need to leave for work or we will be late. Their store hours state they open at 4 am, so how can they be 2 hours late on a consistent basis? That is unacceptable. Also, there have been several times that they have made a mistake and when I have brought it to the attention of the drive through staff, they literally look at each other in confusion and do not say anything. I have never gotten so much as an apology or an attempt to resolve the issue. It seems like they hope that while I'm waiting for a response from them I will just drop it and leave unhappy? Also NOT ACCEPTABLE. I am a very laid back person, but I also believe in constructive criticism. If the service is bad once or twice I can move on and give the benefit of the doubt, but this is all. the. time!!! I can only hope that they get new management or better training/more considerate staff. I would rather drive out of my way to visit a different establishment entirely than go here when I am right down the road. I'll pay more and drive further for good customer service. This place is not worth it.
Day service is good. Night service the good is sloppy just thrown together. You wait longer too.
Told two employees that I thought the Dr. Pepper needed to be refilled/replaced. They stood there and looked at each other confused for the next minute. Good food though, just wish I had a drink to go with it.
Employee at register was extremely rude and didn't care what I was walking out with
It's a McDonald's what can you say, everything's pre-processed and unhealthy. But good for a quick bite to eat
Mcdonald S is a US Cafe based in Vilonia, Arkansas. Mcdonald S is located at 1148 Main St, Vilonia, AR 72173, USA.
Please contact with Mcdonald S using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Mcdonald S opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.